Delete Your Account
How to delete your account
Option 1: Delete from within the app
- Open the MedBuddy app
- Go to Settings → Account → Delete Account
- Follow the confirmation steps
Option 2: Email us directly
Send an email to our support team with your deletion request:
Email: info@mymedbuddy.de
Subject: Account Deletion Request
Include: Your registered email address and reason for deletion (optional)
Processing time
Account deletion requests are typically processed within 24-48 hours. You'll receive a confirmation email once your account has been successfully deleted (for Option 2).
Data retention policy
While your personal data will be deleted, we may retain certain anonymized usage statistics and technical logs for a limited period as required by law or for security purposes. This data cannot be used to identify you personally.
Need help?
If you have any questions about the account deletion process or need assistance with any other matter, please don't hesitate to contact our support team:
Email: info@mymedbuddy.deThis page was last updated: 7/28/2025